If you’re a down-to-earth user of Nintendo, you’ll definitely know what the Joy-con is, however, if you’re new to the world of Nintendo gaming, the Joy-con is the primary controller for the Nintendo Switch video game console. The gaming console controller consists of two individual compartments, with each of them containing an analog stick and an array of buttons. However, if the controller is faulty, how much does it cost to repair it?
It costs between $40 to $60 to repair the Joy-con if your warranty has expired. If your warranty is still active, you can repair the Joy-con for free by visiting their online customer service portal. Depending on your warranty time, you may be able to repair your Joy-con for free or not.
Just like most video gaming parts, if they aren’t properly used and maintained, they may get faulty and most times, you’ll need to repair them. However, you may wonder how much it costs to repair a Joy-con hence, in this article, I’ll shed more light on what it’d cost you to repair a Joy-con.
How Much Does It Cost To Repair A Joy-con
With Nintendo’s warranty system, all Nintendo products have a limited hardware warranty that covers any manufacturing defect that may arise in the process of you using the hardware and the warranty lasts for as long as 12 months from the date of the purchase.
If the defect isn’t hardware-based, you may need to pay for the repair whenever you visit a Nintendo repair shop. On the other hand, if the defect is hardware-based but outside the 12 months warranty, you’ll need to pay for the repair.
In this case, if your Joy-con is defective and your warranty doesn’t cover the defect because it has expired, it may cost you between $40 to $60 for a full repair.
The Joy-con usually experiences “drifting” issues and if you’re one of the users whose controller also experiences the drifting issue, you may be able to have it repaired by Nintendo for free. This is because of several class-action lawsuits that insist that Nintendo offers any user that experiences the drifting issue with the Joy-con, free repairs fully covered by Nintendo.
Is Nintendo Still Fixing Joycon For Free In 2022?
Yes, Nintendo still offers free Joy-con repairs in 2022. If you want to be a beneficiary of the free Joy-con repairs, all you need to do is to visit their online customer service portal. Once you’re there, fill out the online form, however, if you’d rather speak to a customer service representative, you can call them and they’ll explain in detail the process of filling the form to help you easily fill out the form. After you’ve filled out the form and sent in your details, you’ll need to mail the defective Joy-con to the address provided on the website and then wait patiently for the repair to be done.
One thing you should know is that it may take forty-eight hours from the time your package is delivered to the repair center to when the repair status is updated on the online customer service portal. The time taken for the repair to be done is dependent on several factors which may include total repair volume, the period you sent the Joy-con (season), inclement weather, and maybe other unexpected events.
Nintendo usually requires about two weeks to completely repair a defective Joy-con. However, if the time you sent in your Joy-con for repairs is favorable, you may receive your fully repaired Joy-con back in three days. Since this service is a free repair service provided by Nintendo, it’s advisable for consumers to anticipate a longer wait time in most cases.
How Long Does Joycon Repair Take In 2022?
The time taken to repair your Joy-con at any Nintendo repair center is dependent on different factors which may include the type of defect being experienced, the total repair volume, the period you sent in your Joy-con for repair, and possibly, other unexpected events.
If you’re using the free repair portal, you may need to wait longer because this is a free service provided by Nintendo. However, if you paid for the repair probably due to an expired warranty, you may get your repair sorted out faster than those opting for the free service.
Usually, Nintendo advises customers to be patient for two weeks for their repair to be fully processed; however if you send in your Joy-con for repairs when the factors are favorable, you may get the fully repaired Joy-con as soon as three days after the repair status has been updated to begin on the customer service portal.
Can You Get A Refund From Nintendo Instead?
Yes, you can get a refund from Nintendo. However, you can only get a refund from Nintendo if you’ve had to pay for a Joy-con repair in the past. If you want to get a refund from Nintendo, here’s all you have to do:
- Call Nintendo Support.
- Make sure you have your original order or repair number.
- Nintendo will go on to process a refund for you.
Your refund will come in a few days depending on how many refunds they have to process.